At Swan Travels, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website and services.
- Information We Collect
When you use our website or book a taxi with Swan Travels, we may collect the following information:
- Name
- Phone number
- Pickup and drop location
- Travel date and time
- Any other details required to complete your booking
We do not collect sensitive personal information such as passwords, banking details, or card information through our website.
- How We Use Your Information
The information collected is used only for:
- Confirming taxi bookings
- Sharing driver and vehicle details
- Contacting customers regarding their trip
- Improving our services and customer support
We do not sell, rent, or share your personal information with third parties for marketing purposes.
- Payment Information
Payments made through UPI or other third-party payment applications are processed directly by the respective payment providers.
Swan Travels does not store or have access to your payment details.
- Information Sharing
Your information may be shared only with:
- Assigned drivers (for trip-related communication)
- Legal authorities, if required by law
We ensure that any information shared is strictly limited to what is necessary for service delivery.
- Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
- Cookies
Our website may use cookies to enhance user experience and analyze website traffic.
You can choose to disable cookies through your browser settings if you prefer.
- Third-Party Links
Our website may contain links to third-party websites or services.
Swan Travels is not responsible for the privacy practices or content of those external websites.
- Changes to This Privacy Policy
Swan Travels reserves the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will be posted on this page.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
Email: support@swantravels.in
Location: Kurukshetra, Haryana
By using our website and services, you agree to the terms of this Privacy Policy.